Death By Vanity - ENJOY DEATH JERSEY (BLACK)
Since our distribution center is based in the UK, please allow up to two months for processing on all items other than the band shirts (unless stated otherwise), and 2-8 weeks for your order to arrive. Please don't post any order enquiries via our Facebook Wall, if you do so chances are that your question may be lost, or incorrectly answered. Our Customer Care Team will be more than happy to help if you email your question via BOTDFMERCHINFO@GMAIL.COM
No returns ~ exceptions are only if the product is incorrect, or damaged upon arrival.
YOU are responsible for keeping track of the information sent to you in your confirmation emails, YOU are responsible for your tracking number and order number. If you do not have either of these we can not look up your package. If you make an order with us, you will automatically receive a confirmation email, if you did not, then we have no proof that you have actually purchased an item. You will receive an email with tracking once your item is shipped, unless your item is international.
We are not responsible for any package that has proof of delivery.
Any item that is returned to us due to incorrect information MAY be sent out again, but only if you respond to our email once we receive it again. If any item is destroyed by the post due to no response from the buyer, neither the package nor the money will be refunded. YOU MUST give us the correct information, or we may not be able to contact you.
Thank you for supporting our music.